What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I not able to add more than 15 fields in a form?

    Asked by VarshaBN on January 02, 2017 at 03:03 AM

    I am a free user and I am unable to add more than 15 fields in my form. but as stated in the website I can use unlimited fields per form. Then how to go about it?

    Page URL:
    https://www.jotform.com//?formID=70010579366455

  • Profile Image
    JotForm Support

    Answered by owen on January 02, 2017 at 05:59 AM

    Hi,

    You can indeed add unlimited fields on your form whether you are a free user or not. I have actually gone ahead and tried to add more fields on your form through your account. I did not encounter any issues while doing so. Are you still not able to add more fields? If so, please share the screenshot of the error you are getting. It'd be great if you could share us the console screenshot in case the issue still persists.

    We will be waiting for your feedback.

    Thank you for contacting us.