What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Difference in look betwee Preview and actual form on webpage

    Asked by wordsburg on January 02, 2017 at 04:23 AM

    Hello, 

    I have few concerns with the form display. I would really appreciate your assistance. 

    I want my form to have field spacing and the overall form size as below:However in real it looks different with more line spacing.

    http://www.wordsburg.com.sg/certified-translation

    What I want?

    I want field spacing to be as displayed in above screenshot

     

    2. There is an extra space above upload files field. How can I remove it? 

    3. How can I align the upload files button to centre?

    Page URL:
    http://www.wordsburg.com.sg/certified-translation

  • Profile Image
    JotForm Support

    Answered by liyam on January 02, 2017 at 07:15 AM

    Hello,

    I'm not sure I'm able to follow you on this. But to verify, can you check this form and let us know if this is how you want it?

    https://form.jotform.com/70012460705948

    If so, you may copy/clone the said form for your use.

    If you have questions or if I'm missing something, please let us know. 

  • Profile Image

    Answered by wordsburg on January 03, 2017 at 11:59 PM

    Dear Liyam, 

    The size of form  on JOT dashboard preview is 282 px x 453 px. Below screenshot highlights the same.  

     

    However on wix editor when I set up the same form using the same size (282px x 453 px) using html widget with Jot URL, I am seeing horizontal & vertical scroll bars. Please find below screenshot. 

     

     

    I want the form with same dimensions & the way it looks in Jot preview. Kindly help

  • Profile Image
    JotForm Support

    Answered by Nik_C on January 04, 2017 at 03:06 AM

    Please try adding the below CSS to your Custom CSS field:

    .qq-uploader {

    margin-top:-25px;

    margin-bottom:-25px;

    margin-left:60px;

    }

    It will make the form look like this on your website:

    Please let us know how it works for you.

    Thank you!