Unable to Create PDF Form

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    MoneyWisdom
    Asked on January 02, 2017 at 09:48 AM

    I am attempting to create a pdf form from my form but am unable to do so. Till yesterday, the form was getting created to pdf format. But today when I am attempting to do the same, there is no result of any kind.

     

    Please help.

  • Profile Image
    candy
    Answered on January 02, 2017 at 10:24 AM

    Hello,

    I have cloned your form in order to test it on my side.

    I was also unable to create a PDF form on my side. Moreover, I was unable to download the PDF form in the form builder.

    It looks like there is a temporary issue related to PDF forms. I have forwarded the issue to our software development team in order to fix it.

    You are going to be informed via this thread as soon as the issue will be fixed.

    Thank you for reporting us.

  • Profile Image
    Scott
    Answered on January 02, 2017 at 10:57 AM

    Hey MoneyWisdow,

    Our developers issued a fix for this problem. You should be able to create PDF forms now.

    Sorry for the inconvenience and, thank you for reporting the problem,

    Cheers.