What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to Create PDF Form

    Asked by MoneyWisdom on January 02, 2017 at 09:48 AM

    I am attempting to create a pdf form from my form but am unable to do so. Till yesterday, the form was getting created to pdf format. But today when I am attempting to do the same, there is no result of any kind.


    Please help.

    Page URL:

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    JotForm Support

    Answered by candy on January 02, 2017 at 10:24 AM


    I have cloned your form in order to test it on my side.

    I was also unable to create a PDF form on my side. Moreover, I was unable to download the PDF form in the form builder.

    It looks like there is a temporary issue related to PDF forms. I have forwarded the issue to our software development team in order to fix it.

    You are going to be informed via this thread as soon as the issue will be fixed.

    Thank you for reporting us.

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    JotForm Support

    Answered by Scott on January 02, 2017 at 10:57 AM

    Hey MoneyWisdow,

    Our developers issued a fix for this problem. You should be able to create PDF forms now.

    Sorry for the inconvenience and, thank you for reporting the problem,