update credit card details

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    Asked on May 24, 2012 at 06:19 PM

    I need to chnge my credit card details how do i do this

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    Answered on May 24, 2012 at 07:12 PM

    Thank you for contacting us.

    Please follow the next steps to update your credit card details through our payment processing parthner - Plimus.

    1. Find your Plimus username in the email that was sent to you when you first paid for your subscription

    2. If you don't remeber your password, you can reset you Plimus password by entering your email and your Plimus username in this page: https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    3. Login to Plimus via this page: https://secure.plimus.com/jsp/account_login.jsp

    4. Go to My Account then click "Change" on the payment method column (far right side) of your active JotForm subscription


    5. Save the changes that you made.

    Please feel free to contact us if you need any further assistance.