What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can actually download all the uploaded files before deleting the submissions. Here's how:
1. In My Forms, select the form and then click the "Submissions" button.
2. In the Submissions page, scroll down and you'll see the "Download All Uploads" button above the Grid Report.
You may also use the Data Export tool in order to download your forms in HTML, submissions in a CSV file and the file uploads. All of this will be in a .zip file. Please refer to this user guide: https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once.
Hope that helps. Let us know if you have any question. Thank you.