Unable to choose product in the PayPal field

  • surfinscherfen
    Asked on January 2, 2017 at 11:48 AM

    unable to check the product box for payment submission to paypal

    Jotform Thread 1023479 Screenshot
  • Jan
    Replied on January 2, 2017 at 12:49 PM

    I checked your form and I was able to choose a product. Here's a screenshot:

    Unable to choose product in the PayPal field Image 1 Screenshot 30

    If your payment field is using check boxes then it is possible that the product is set to "Required". If the product is set to require, then you won't be able to click the check box. 

    Unable to choose product in the PayPal field Image 2 Screenshot 41

    Let us know if you're still having issues with your payment field. Thank you.