What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Ücretsiz üyelik

    Asked by haticetuluk on January 02, 2017 at 12:49 PM

    Merhaba,

    Mümkünse üyeliği ücretsiz olarak devam ettirmek istiyorum. Sitelerim doğrudan birer e-ticaret sitesi olmadığı için Jotformun formlarını satış amaçlı değil, iletişim amaçlı ve geçen yıllara göre daha az kullanmaya başladım. Tamamen iptal etmek istemiyorum. İleriki yıllarda tekrar kendi kitaplarımı bastırabilirsem jotformun satış amaçlı formlarından yararlanmayı düşünebilirim. Ancak yıllık 40 dolarlık doğrudan bir kazanç sağlamadığım için jotformun formlarından mümkünse bu yıl ücretsiz yararlanmak istiyorum.

    Saygılarımla...

  • Profile Image
    JotForm Support

    Answered by Kiran on January 02, 2017 at 01:47 PM

    I see that your account haticetuluk is currently holding Premium yearly subscription which is being charged at $45 per year as the holiday promo offer. Please be noted that our pricing plans were changed. If you cancel the current subscription and needed to subscribe again, it is required to subscribe using one of the current plans.

    Also, I notice that your account is currently having about 3700 submissions. If the account is downgraded to Free, the limits of Free account will be applied on your account and can store only 500 submissions. The oldest submissions will be deleted from your account. In order to store more than 500 submissions in your account, it is required to upgrade the account. If you consider upgrading your account to Storage plan that can only store the submissions with Free submission limits, it would cost $50/year or $5/month. 

    Since your account is now holding Premium yearly subscription which is equal to current Bronze subscription, it would be better to renew the subscription with the same price.

    If you still want to cancel your subscription, please let us know so that we can proceed further.

    Thank you!