-
palmstateprintAsked on January 2, 2017 at 6:25 PM
Hi,
I have not been receiving emails notifying us of new submissions. When I just signed into the account it tells me my email is on the jotform 'bounce list' and I need to specify a new email address. How can I get it removed from the bounce list as I wish our form submission emails to come thru to this specific email address?
Thank you very much!
-
IanReplied on January 2, 2017 at 8:30 PM
If you notice that notifications are not coming through, because your email address is on our bounce list, you can remove it by following the instructions provided in the links below:
1. How to Remove Your Email Address from Bounce List
2. How to Prevent Email Bouncing Related Issues
Hope this helps.
-
palmstateprintReplied on January 3, 2017 at 1:05 PM
Thank you very much for your help!!