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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Remove third option

    Asked by tapeter on January 02, 2017 at 10:15 PM

    I've created a contact form with radio button question with two options (that allow users to state a preference between phone and email contact) but it continues to show a third option: "Option 3." This seems like a bug. How can I have removed permanently?

    Also, is there a way to configure the redirect message or redirect page after users submit the form?

    Finally, the form is supposed to be encrypted but does not appear to be so as I still get email notices. Can you verify for me?

    Thanks very much!

    Tim

    San Antonio, TX

    Page URL:
    https://form.jotform.com/70006737396156

  • Profile Image

    Answered by Ian on January 02, 2017 at 11:37 PM

    Under the radio button Properties, you need to remove the unwanted option under "Options" tab and save the changes as shown in the video below  :

    Let us know if you still face any issue.