- BarberaAsked on January 03, 2017 at 03:16 AM
I have embedded a form on my website. Everything is working fine, except that once I hit the submit button, I don't get the 'thank you' page. Instead I get a page that says "invalid refresh token" (see attached screen shot).
- JotForm SupportowenAnswered on January 03, 2017 at 03:46 AM
I am able to replicate the issue. This should be related to your integration with Infusionsoft. Can you please remove the integration and re-integrate it?
Please let us know if the issue still persists.
Thank you for contacting us.
- BarberaAnswered on January 03, 2017 at 12:45 PMHi Owen,I removed the integration with Infusionsoft, and now I'm unable (again) to
integrate. I lost integration some time ago and recently submitted a ticket
for the problem, which support handled, and I was able to integrate with
Infusionsoft again, but apparently it's created another problem when I do
... and now I can't integrate again.
*Barbera Aimes Coaching*
- JotForm SupportKevin_GAnswered on January 03, 2017 at 02:32 PM
I was able to replicate the problem on my end, I have moved this matter to another thread in order to properly assist you, it can be found here: https://www.jotform.com/answers/1024403
We will assist you there as soon as possible.