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V4 Editor: Form is opening blankAsked by dsautomotiveltd on January 03, 2017 at 05:48 AM
Cannot edit various forms this morning
just get a blank white page
tried clearing cache no difference
I checked your account and I was able to replicate this problem.
So I will forward this thread to our backend team for further checking.
In the meantime, you can use our old editor so you can make changes in your forms:
2. Choose Version 3:
We will get back to you through this thread.
Thank you for your patience.
Please check V4 editor now, the issue should be fixed.
If you experience any problem please let us know.
Still not working!
Forms work fine when switching back to V3
According to our developers, this issue has been resolved. I checked your account and I was able to open the forms in V4. Here's a screenshot:
Please try to clear your browser cache. After that, close and re-open your browser and then try logging back to JotForm. If that doesn't work, please test it using another browser just to check if it will work or not.
I have cleared your form cache so that your forms will be refreshed from our servers.
Hope that helps. Thank you.