What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Avoid storing of submitted form data with Jotform?

    Asked by svltcb on May 24, 2012 at 10:52 PM

    Is there any possibility of Jotform not storing data as it's submitted via a form i.e. the information is included in an email and sent to the allocated email address, then effectively deleted on Jotform's back-end? I realise that means that certain functionality will become null and void e.g. the online view and export options, but if my audience is particularly concerned about information and their email addresses being stored would it be possible?

    ~ Thank you ~ 

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    JotForm Support

    Answered by jonathan on May 24, 2012 at 11:06 PM


    You can manually delete the submissions from your JotForm account submission reports. Once the submissions are deleted, they are gone for good.

    Please inform us if it does not answer your question.