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    I have set up a form, all the information was filled in by the customer, but I can't see all the information in the submission

    Asked by JamesLomax on January 03, 2017 at 07:02 AM


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    JotForm Support

    Answered by Chriistian on January 03, 2017 at 07:31 AM

    I checked your form (http://www.jotformeu.com/form/63554039425356) and I was able to see the submission (http://eu.jotform.com/submission/359249250822502736) that you are referring to. 

    As per checking, it seems that the data submitted for the other fields on the specific submission reported is really blank since when I also checked the notification email of the form, there is no data for the other fields. 

     

    I did a test submission on your form (http://www.jotformeu.com/form/63554039425356) but I was not able to replicate the issue. I was able to submit the form properly and the data I have submitted is shown on the submission page (http://eu.jotform.com/submission/359255369985686183).

     

    Can you try again on your end and see if you will still encounter the issue? 

     

    Let us know if the issue still persists.
    Regards.

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    Answered by JamesLomax on January 03, 2017 at 07:45 AM
    Dear Christian,
    Happy New Year !!! Thanks very much it works fine now
    Kind Regards
    James Lomax [br/>]
    Coatings Development Manager
    Tetrosyl
    01617626633 Ext 46302
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