What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I made changes to my form and recopied the embed code onto my site but the changes are not being shown. Why?

    Asked by yamigushi on May 24, 2012 at 11:15 PM
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    JotForm Support

    Answered by abajan on May 24, 2012 at 11:21 PM

    In all likelyhood, changing the first part of the form's URL in the embed code from http://form... to http://www... will solve the problem. Please let us know if this solution works.

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    Answered by dweems4 on May 24, 2012 at 11:51 PM

    I am having the same problem! my form will not update.

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    JotForm Support

    Answered by abajan on May 24, 2012 at 11:52 PM

    Have you tried the solution I suggested to the other user?

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    Answered by dweems4 on May 24, 2012 at 11:54 PM

    Will that solution change the original link to the form? I have already
    sent links to the form for the people that I need to use it?

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    Answered by dweems4 on May 24, 2012 at 11:56 PM

    Tried it and it works, but too bad since I already have been using the
    original web link to send to clients for registration.

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    JotForm Support

    Answered by abajan on May 25, 2012 at 12:03 AM

    Unfortunately, the only way around this is to send each of them the updated link. If the original link you had shared was a web page containing an embedded form, it would simply have been a matter of updating the URL in the said iFrame.

    Our apologies for the inconvenience caused.

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    Answered by dweems4 on May 25, 2012 at 12:04 AM

    Ok, Thanks.

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    Answered by thdf on May 25, 2012 at 01:42 PM

    Our form is not updating either and adding 'www.' simply breaks the embed. See forum post here - http://www.jotform.com/answers/102540-Injected-CSS-is-not-updating?updatemessage=10732640770

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    JotForm Support

    Answered by abajan on May 25, 2012 at 07:53 PM

    @thdf

    I checked the related thread and  from what you've stated there, the problem appears to have been resolved. Is this correct? (We don't have time stamps on this forum - only date stamps. So, it's hard to follow the timeline of posts.)

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    Answered by dweems4 on May 26, 2012 at 01:08 AM

    The problem seem to be resolved. My form is updating properly now.