What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot enter information on a form

    Asked by kozlowcw on January 03, 2017 at 10:25 AM

    When I click on the form, nothing happens, a blank screen shows.


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    JotForm Support

    Answered by Kiran on January 03, 2017 at 11:35 AM

    It seems that you are a sub-account user of another account. Could you provide us with the form ID or the web page URL where the form is embedded so that we can take a look? As I check your recent edited form "RTC Intake Call Sheet", I see that the form is displayed normally at my end. If you can provide us with more information on the issue that you are experiencing we can assist you further.

    Thank you! 

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    Answered by kozlowcw on January 03, 2017 at 11:46 AM
    I will try to find it.
    It is when I try to view form, it does not show anything.
    Chris Kozlowski, MEd
    Director of Assessment and Referral
    Methodist Behavioral Hospital
    501-906-4309 (fax)
    501-249-9871 (cell)
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    JotForm Support

    Answered by david on January 03, 2017 at 01:17 PM

    Let us know when you find the form causing trouble and we will be happy to have a look.  I checked your most recent form and did not have any trouble filling it in.