I cannot enter information on a form

  • kozlowcw
    Asked on January 3, 2017 at 10:25 AM

    When I click on the form, nothing happens, a blank screen shows.

    Thanks.

  • Kiran Support Team Lead
    Replied on January 3, 2017 at 11:35 AM

    It seems that you are a sub-account user of another account. Could you provide us with the form ID or the web page URL where the form is embedded so that we can take a look? As I check your recent edited form "RTC Intake Call Sheet", I see that the form is displayed normally at my end. If you can provide us with more information on the issue that you are experiencing we can assist you further.

    Thank you! 

  • kozlowcw
    Replied on January 3, 2017 at 11:46 AM
    I will try to find it.
    It is when I try to view form, it does not show anything.
    Chris Kozlowski, MEd
    Director of Assessment and Referral
    Methodist Behavioral Hospital
    501-906-4309
    501-906-4309 (fax)
    501-249-9871 (cell)
    ckozlowski@methodistfamily.org
    ________________________________________
    ...
  • David JotForm Support
    Replied on January 3, 2017 at 1:17 PM

    Let us know when you find the form causing trouble and we will be happy to have a look.  I checked your most recent form and did not have any trouble filling it in.