- gmjholdingAsked on January 03, 2017 at 11:08 AM
I was working on our website Friday and our forms worked fine. Today - they are all disabled. Can you tell me why?
Thank you. Nancy
- KadeJMAnswered on January 03, 2017 at 12:30 PM
Hi Nancy, thanks for letting us know about this problem you're having with your disabled forms.
This occurred because you have a form labeled as " Request Password " so our system is very sensitive to anything of the sort related to such that could be considered a possible phishing attempt so your account was automatically suspended.
However, I've double checked this problem for you to ensure accuracy and I see you don't have any fields actually asking for a password, username, etc and are using it as a contact method for that so I've reactivated your account along with whitelisting your form and we do apologize.