Page does not scroll in iPhone

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    Asked on January 03, 2017 at 11:25 AM

    When i Use forms in iphones, pages lock, and do not scroll.

    How can I fix it?

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    Answered on January 03, 2017 at 12:59 PM

    Unfortunately, I don't have an iPhone to test the issue with. However, when I checked your form in my Android phone using Google Chrome, it is working properly. I was able to scroll up or down in the form.

    May I know what browser are you using? Please try adding the Mobile Responsive widget in your form. Here's a guide on How-to-Add-a-Widget-to-your-Form.

    You may also enable the "Make this form responsive" option in the Form Designer.

    Here's a related guide:

    Hope that helps. Thank you.

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    Answered on January 03, 2017 at 03:45 PM
    I'm using form, in my app
    Saudeaprovacao app
    You may not can donwload outside Brazil.
    I have 6 forms, When I open the first form, and it dosen't matter wich one,
    it opens. When I try to open a second one, it does not scroll.
    2017-01-03 15:59 GMT-02:00 JotForm :
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    Answered on January 03, 2017 at 05:21 PM

    The form may have issue if you were using app to open the form on your mobile device.

    You should use the browser instead like Safari browser, Chrome, or Firefox browser on your device.

    Please try this. Let us know if this did not resolve the issue.