Page does not scroll in iPhone

  • saudeaprovacao
    Asked on January 3, 2017 at 11:25 AM

    When i Use forms in iphones, pages lock, and do not scroll.

    How can I fix it?

  • Jan
    Replied on January 3, 2017 at 12:59 PM

    Unfortunately, I don't have an iPhone to test the issue with. However, when I checked your form in my Android phone using Google Chrome, it is working properly. I was able to scroll up or down in the form.

    May I know what browser are you using? Please try adding the Mobile Responsive widget in your form. Here's a guide on How-to-Add-a-Widget-to-your-Form.

    Page does not scroll in iPhone Image 1 Screenshot 30

    You may also enable the "Make this form responsive" option in the Form Designer.

    Page does not scroll in iPhone Image 2 Screenshot 41

    Here's a related guide: https://www.jotform.com/help/322-How-to-make-mobile-friendly-forms-on-JotForm.

    Hope that helps. Thank you.

  • saudeaprovacao
    Replied on January 3, 2017 at 3:45 PM
    I'm using form, in my app
    Saudeaprovacao app
    You may not can donwload outside Brazil.
    I have 6 forms, When I open the first form, and it dosen't matter wich one,
    it opens. When I try to open a second one, it does not scroll.
    2017-01-03 15:59 GMT-02:00 JotForm :
    ...
  • jonathan
    Replied on January 3, 2017 at 5:21 PM

    The form may have issue if you were using app to open the form on your mobile device.

    You should use the browser instead like Safari browser, Chrome, or Firefox browser on your device.

    Please try this. Let us know if this did not resolve the issue.