What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Page does not scroll in iPhone

    Asked by saudeaprovacao on January 03, 2017 at 11:25 AM

    When i Use forms in iphones, pages lock, and do not scroll.

    How can I fix it?

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    JotForm Support

    Answered by Jan on January 03, 2017 at 12:59 PM

    Unfortunately, I don't have an iPhone to test the issue with. However, when I checked your form in my Android phone using Google Chrome, it is working properly. I was able to scroll up or down in the form.

    May I know what browser are you using? Please try adding the Mobile Responsive widget in your form. Here's a guide on How-to-Add-a-Widget-to-your-Form.

    You may also enable the "Make this form responsive" option in the Form Designer.

    Here's a related guide: https://www.jotform.com/help/322-How-to-make-mobile-friendly-forms-on-JotForm.

    Hope that helps. Thank you.

  • Profile Image

    Answered by saudeaprovacao on January 03, 2017 at 03:45 PM
    I'm using form, in my app
    Saudeaprovacao app
    You may not can donwload outside Brazil.
    I have 6 forms, When I open the first form, and it dosen't matter wich one,
    it opens. When I try to open a second one, it does not scroll.
    2017-01-03 15:59 GMT-02:00 JotForm :
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on January 03, 2017 at 05:21 PM

    The form may have issue if you were using app to open the form on your mobile device.

    You should use the browser instead like Safari browser, Chrome, or Firefox browser on your device.

    Please try this. Let us know if this did not resolve the issue.