What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Username in our url

    Asked by Mermel6316 on January 03, 2017 at 11:45 AM

    I know that you can't change your username in Jotform

    However, we would like the name to be different when it is being used in urls

    is there a way to change this

    our link is https://form.jotform.com/Mermel6316/Day-of-Learning

    we would like Mermel6316 to instead say TorahAcademy

     

    Thank you

     

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    JotForm Support

    Answered by John_Benson on January 03, 2017 at 01:17 PM

    It is not possible to change the URL to your link from Mermel6316 to TorahAcademy.

    If you want we can change your username. Please provide us 2 or more unique name, the first one will be the priority. If it is available we will change it immediately. Unfortunately, the username TorahAcademy is already taken. 

    We'll wait for your response. Thank you.

  • Profile Image

    Answered by Mermel6316 on January 03, 2017 at 01:18 PM

    TorahAcademyBoston

  • Profile Image

    Answered by Mermel6316 on January 03, 2017 at 01:20 PM

    can you let me know if it's available and when it has been changed?

    thank you

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    JotForm Support

    Answered by Kiran on January 03, 2017 at 02:31 PM

    The username TorahAcademyBoston is available to use. Please confirm so that we can change your account username. Please be noted that it is required to share/embed the changed URL again with the new URL.

    We will wait for your response. Thank you! 

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    Answered by Mermel6316 on January 03, 2017 at 08:11 PM

    thanks confirmed

    if i hit publish on my form will the username change in the link?

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    JotForm Support

    Answered by Kiran on January 03, 2017 at 09:25 PM

    As per your confirmation, we have changed your account username from Mermel6316 to TorahAcademyBoston. 

    Yes. You may get the custom URL from the publish wizard. You may also simply change the username in the existing form URL with the new username. For example, please see the URL below:

    https://form.jotform.com/TorahAcademyBoston/Day-of-Learning

    Hope this information helps!