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    New Submissions not Showing on Google Sheets

    Asked by dakin2 on January 03, 2017 at 02:23 PM

    I have a form that is linked to a google spreadsheet. The new submissions are no longer populating on the linked Google Spreadsheet. 

    Here is a screenshot of the Submissions showing in JotForm (the 3 highlighted submissions should be showing on the Google Sheet): http://www.screencast.com/t/aBHa2c4Xh

    Here is a screenshot of the Google Sheet that should be showing the submissions, but is not: http://www.screencast.com/t/Apm4ZrDlMz

     

    I don't want to unlink and relink the spreadsheet if I don't have to because in the past when I have done this it created a new google spreadsheet and I had to redo all the other tabs from my previous google spreadsheet. As a side note, it would be nice if there was a way to select which google sheet you wanted to link a form submissions to.

    Page URL:
    https://form.jotform.com/53086343952156

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    JotForm Support

    Answered by david on January 03, 2017 at 03:47 PM

    I tried reconnecting your form with your sheet and it looks like the permissions to update the sheet were removed.  The integration is found:

    But when the data is pushed to the sheet, the auth token is invalid:

    Unfortunately, it looks like you may have to redo the integration.