What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Saying that Questions haven't been completed on submission

    Asked by MBWHS on January 03, 2017 at 04:35 PM

    Hi 

    when you try and submit the below form it says that a whole load of Q haven't been completed when in fact they all have.  I also didn't think I had set anything to say that they all had to be completed.

     

    could you please advise?

     

    thanks

     

    katie

    Page URL:
    https://form.jotform.co/MBWHS/families---maternal-review-form

    Screenshot
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    JotForm Support

    Answered by Kiran on January 03, 2017 at 09:51 PM

    I am able to replicate the issue at my end with your JotForm when I tried to submit. I have cloned your JotForm to my account and see that there are few fields set to required inside a hidden section DASS21.

     

    These are the questions being displayed in the error message. If you need to hide the fields on the form, you may follow the guide below so that the hidden fields are not considered as required.

    https://www.jotform.com/help/297-Show-or-Hide-multiple-fields-at-once-using-form-collapse-tool

    If you need these questions also to be answered, you may remove the Form collapse tool from the form so that the fields will be displayed normally.

    Hope this information helps! Please give it a try and let us know if you need any further assistance.