What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If I understand you correctly, you want to upload a picture or avatar in the forum support?
If yes, it is working fine on my end. Here's a screen animation how to change your avatar:
Go to the Profile page settings. Here's the link: https://www.jotform.com/myaccount/
If you're referring to a different issue, please let us know and provide more details of the issue. Thank you.