-
btoadlyAsked on January 3, 2017 at 10:36 PM
I want to download my data.
Benjamin
-
sethReplied on January 4, 2017 at 2:37 AM
Hello,
The user with the username 'btoadly' has no data associated with the account. Hence, it is normal to have an empty file when you tried to download the data. Is there another account that you have access to?
Please give additional details if the issue is related to another account.
I hope this answer helps. Please don't hesitate to contact us for your further queries.
All the best!