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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The user with the username 'btoadly' has no data associated with the account. Hence, it is normal to have an empty file when you tried to download the data. Is there another account that you have access to?
Please give additional details if the issue is related to another account.
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