What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are my forms delated / suspended?

    Asked by mnbergen on May 25, 2012 at 10:20 AM

    Hello!

    Why do you suspend my account?

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    Answered by mnbergen on May 25, 2012 at 10:22 AM

    Username is the same as here: mnbergen

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    JotForm Support

    Answered by mliz on May 25, 2012 at 10:26 AM

    It appears that your account was suspended due to phishing, two of your forms were asking for game user information such as password. Please note that this is against the terms and conditions of use JotForm can not be used in any malicious internet activities.

    Thanks!

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    Answered by mnbergen on May 25, 2012 at 10:30 AM

    No, thats not right.

    we are the game. We want to organize an online soccer leaugue for a simulation and we want to give the gamers a password for identification, so we can check, if its the right person handing in the form and nobody, who want to manipulate.

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    JotForm Support

    Answered by mliz on May 25, 2012 at 10:35 AM

    In that case I have reactivated your account the forms should be working now.

    Thanks for the clarification.

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    Answered by mnbergen on May 25, 2012 at 10:35 AM

    Thanks for the fast reaction. :)

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    Answered by mnbergen on May 25, 2012 at 10:38 AM

    Is there a reason why i can see my forms when i open them, but not in the editor?

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    JotForm Support

    Answered by mliz on May 25, 2012 at 10:46 AM

    You should be logged in to your JotForm account in order to view and make changes to the form using the Editor. Can you try to logout and then re login to your JotForm account? You should be able to see the forms then.

    Thanks!