What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the submission limit per month?

    Asked by annamatulessy on January 04, 2017 at 06:33 AM

    Dear support team,

     

    I was wondering wether the submission count for the pricing plans are per month or in total?

    If we upgrade from our free plan, do I understand correctly that I have 1000 submissions on the form per month?

     

    Thank you in advance.

     

    Best, Anna

  • Profile Image
    JotForm Support

    Answered by emily on January 04, 2017 at 06:48 AM

    Hi Anna,

    Thank you for contacting us.

    If you upgrade your account to Bronze plan, you will have 1,000 submissions in total. For Silver plan, the submission limit is 10,000, for Gold plan the submission limit is 100,000 and for Platinum plan the submission limit is 10,000,000.

    Please keep in mind that submissions, payment submissions and form views are monthly. They get renewed at the first day of each month.

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    https://www.jotform.com/pricing/ 

    If you need further guidance, please let us know.

    Regards.