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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My PDF attachment is blank from the form submissin

    Asked by cmcclellan31 on January 04, 2017 at 09:07 AM

    it's literally just coming through as a bunch empty blocks, instead of showing the words that are included in the email submission form.

    Screenshot
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    JotForm Support

    Answered by Helen on January 04, 2017 at 09:48 AM

    Hi,

    Thank you for contacting us.

    I have sent a test submission to your form (Please ignore it). However, I did not replicate the same issue with you. As you can see below screenshot:

    I have cloned your form and tested on my side. I did not replicate the issue again. 

    When I checked your history and realized that you have trouble only with your last test submission. I think it was a temporary issue, it seems fixed now.

    Please try it again. If you have still a problem or other issues, feel free contact us.