We are receiving a PCI error when our jot form is submitted.

  • jbassford
    Asked on January 4, 2017 at 10:11 AM
  • David JotForm Support
    Replied on January 4, 2017 at 11:40 AM

    I cloned your form to test it and was unable to reproduce the issue.  PCI errors usually refer to incomplete data being passed.  If you have required fields set in Authorize.net and the form does not contain those fields or they are not filled, Authorize.net will not accept the transaction.  The same goes for expired or incorrectly entered credit cards.

    If you wouldn't mind sharing the specific error, we will be happy to let you know the cause.