Max filesize upload limit?

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    Brett 
    Asked on January 04, 2017 at 10:15 AM

    I need to upload large video files from our clients who are submitting police cam video files.

    What is your max filesize upload limit.  If I intergreate your form with dropbox, is there still a max filesize limit?

    I currently use formstack and even after I integreated with dropbox they will only allow 25MB to be uploaded.

    thanks 

  • Profile Image
    david
    Answered on January 04, 2017 at 11:50 AM

    Here is our quick guide detailing how to increase the limit as well as the maximum file sizes for different integrations:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    The maximum upload size is 1GB through JotForm and 300MB if integrated with Dropbox:

    You can also change the allowed file types:

    https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    We do limit file storage based on subscription level.  Deleting submissions with file uploads attached will clear up space.  For more information on what each subscription level allows for, see our pricing page:

    https://secure.jotform.com/pricing

    We have our once a year sale going on right now until January 10th.  This is the only time we have a sale on subscriptions so if you are interested in subscribing, I would recommend doing so before then for a deep discount.