What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why were you unable to convert my pdf to a fill form pdf?

    Asked by dhelbig on January 04, 2017 at 10:46 AM

    i tried to upload a pdf to have it converted to one where people could fill in the forms. However, i received an email that it wasn't possible. When i tried to reply to the email, my reply bounced.

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    JotForm Support

    Answered by Kiran on January 04, 2017 at 12:41 PM

    Please be noted that the PDF file can be converted to a fillable PDF form based on the complexity and readability of the PDF uploaded. If the PDF is not readable and having several tables/fields mixed together, it may not be possible to convert the file. 

    Could you provide us with the PDF file that you are trying to convert to a fillable PDF, we can take a look and see what best we can do. You may send us the file as an attachment to support@jotform.com with the subject line "Forum thread - 1025265'. Please let us know here once you have sent the email so that we can take a look.

    Thank you!