Unique ID field not showing in report

  • vcasares
    Asked on January 4, 2017 at 10:49 AM

    Buenos dias tengo problemas para accesar el consecutivo AC4033 y no puedo, en el reporte no sale reflejado, pero en la aplicacion de internet solo el encabezado

    Jotform Thread 1025268 Screenshot
    Page URL: https://www.jotform.com//?formID=23557390349865
  • Jan
    Replied on January 4, 2017 at 12:47 PM

    I believe you are referring to the Unique ID widget at the bottom of your form. I checked the Submissions page and the Grid Report. I can see the Unique ID widget is showing properly.

    Unique ID field not showing in report Image 1 Screenshot 20

    I also checked your email notification and the autoresponder emails. The Unique ID widget is embedded properly.

    May I know what report are you referring to? If possible, please provide a screenshot.

    Thank you.

  • vcasares
    Replied on January 4, 2017 at 1:45 PM
    The number is AC4033
    Enviado desde mi smartphone Samsung Galaxy.
    -------- Mensaje original --------
    De: JotForm
    Fecha: 4/1/17 11:47 AM (GMT-06:00)
    Para: vcasares@hotmail.com
    Asunto: Re: Error formulario
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Jan
    I believe you are referring to the Unique ID widget at the bottom of your form. I checked the Submissions page and the Grid Report. I can see the Unique ID widget is showing properly.
    [https://www.jotform.com/uploads/forum/Jan/1483551757JotForm%20%C2%B7%20Submissions_%20FORMULARIO%20SEGURO%20DE%20CARGA%20-%20Google%20Chrome%202017-01-05%2001.40.26.png]
    I also checked your email notification and the autoresponder emails. The Unique ID widget is embedded properly.
    May I know what report are you referring to? If possible, please provide a screenshot.
    Thank you.
    View this thread on browser Unsubscribe Thread
    1483552073
    ...
  • Jan
    Replied on January 4, 2017 at 3:27 PM

    Your reply only contains "The number is AC4033".

    The Unique ID field widget will increment automatically for each submission. As of right now, it is indexed to "4232". This means that new submissions will be "4233, 4234, 4235 and so on".

    Unique ID field not showing in report Image 1 Screenshot 20

    If you are still referring to a different issue, please provide more details about your problem.

    Thank you for your cooperation.

  • vcasares
    Replied on January 4, 2017 at 3:45 PM
    Si yo comprendo el consecutivo lo que sucede es que el consecutivo nero AC4033 desapareci tiene fecha 18/10/2016
    Enviado desde mi smartphone Samsung Galaxy.
    -------- Mensaje original --------
    De: JotForm
    Fecha: 4/1/17 2:28 PM (GMT-06:00)
    Para: vcasares@hotmail.com
    Asunto: Re: Unique ID field not showing in report
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Jan
    Your reply only contains "The number is AC4033".
    The Unique ID field widget will increment automatically for each submission. As of right now, it is indexed to "4232". This means that new submissions will be "4233, 4234, 4235 and so on".
    [https://www.jotform.com/uploads/forum/Jan/1483561493Form%20Builder%20%C2%B7%20JotForm%20-%20Google%20Chrome%202017-01-05%2004.23.58.png]
    If you are still referring to a different issue, please provide more details about your problem.
    Thank you for your cooperation.
    View this thread on browser Unsubscribe Thread
    1483561664
    ...
  • Support_Management Jotform Support
    Replied on January 4, 2017 at 6:34 PM

    Sorry but we failed to understand your most recent reply. For us to better assist you, please answer the following questions:

    1. What is the main issue? Please be as detailed as possible.

    2. My colleague asked earlier what kind of report you're referring to. Can you tell us which report you're referring to when you said "en el reporte no sale reflejado" (in the report is not reflected)?

    3. Can you send us a screenshot (if applicable) here's how.

     

    Hoping to hear from you soon.