What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Would like to convert my current plan to an education institutioon plan.

    Asked by USMMAEMS on January 04, 2017 at 11:54 AM

    I started an account and placed the charges on my personal credit card, but it is for use at the United States Merchant Marine Academy, a US service college.  I would like to see if the account can be billed at the discounted education institution rate and billed annually.  Thank you.


  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 04, 2017 at 02:12 PM

    Please fill out our application form here: https://www.jotform.com/education/pricing/ 

    We will receive your application and get back to you with a resolution as soon as possible, once the discount has been approved you will receive an email with detailed instructions about how to proceed with the upgrade at the discounted price. 

    I can see on your account the last charge was made on Dec 13, 2016. We can cancel the subscription right away or once you have received the answer of your application, please let us know.