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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Injected CSS is not updating

    Asked by thdf on May 25, 2012 at 01:15 PM

    Had used custom CSS on form to make buttons an orange gradient then recently updated custom CSS so buttons would be a red gradient but the injected CSS for the form is not updating to the revised custom CSS. Browser cache has been cleared and the problem is still persisting. It's not just limited to embedded iframe but also to the preview of the form itself (when viewing in new tab).

    Page URL:

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    Answered by thdf on May 25, 2012 at 01:26 PM

    Tried updating one of the form fields as well and that is not working either. It appears the form is not updating at all (not just the injected CSS). Followed suggestion in related forum question here - http://www.jotform.com/answers/102400-I-made-changes-to-my-form-and-recopied-the-embed-code-onto-my-site-but-the-changes-are-not-being-shown-Why

    Unfortunately, adding www to the form embed url breaks the embed and the form no longer shows up at all.

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    JotForm Support

    Answered by Mike_T on May 25, 2012 at 05:30 PM

    Thank you for contacting us.

    Your form appears to be fine from my side.

    I have also Cloned it, and was able to change the custom CSS.

    If you are using embed code, please make sure that "js" part is there.

    <script type="text/javascript" src="//www.jotform.com/jsform/11731505173"></script>

    I would like to recommend you to clear the cache and cookies once again and check if the issue still persists.

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    Answered by thdf on May 25, 2012 at 07:40 PM

    Switched from iframe to js without changing the url and form now appears to be updating properly. Thanks.

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    JotForm Support

    Answered by Mike_T on May 25, 2012 at 07:44 PM

    I am happy to hear that the problem is solved.

    If you need any further assistance, please feel free to contact us anytime.