- thdfAsked on May 25, 2012 at 01:15 PM
Had used custom CSS on form to make buttons an orange gradient then recently updated custom CSS so buttons would be a red gradient but the injected CSS for the form is not updating to the revised custom CSS. Browser cache has been cleared and the problem is still persisting. It's not just limited to embedded iframe but also to the preview of the form itself (when viewing in new tab).
- thdfAnswered on May 25, 2012 at 01:26 PM
Tried updating one of the form fields as well and that is not working either. It appears the form is not updating at all (not just the injected CSS). Followed suggestion in related forum question here - http://www.jotform.com/answers/102400-I-made-changes-to-my-form-and-recopied-the-embed-code-onto-my-site-but-the-changes-are-not-being-shown-Why
Unfortunately, adding www to the form embed url breaks the embed and the form no longer shows up at all.
- JotForm SupportMike_TAnswered on May 25, 2012 at 05:30 PM
Thank you for contacting us.
Your form appears to be fine from my side.
I have also Cloned it, and was able to change the custom CSS.
If you are using embed code, please make sure that "js" part is there.
I would like to recommend you to clear the cache and cookies once again and check if the issue still persists.
- thdfAnswered on May 25, 2012 at 07:40 PM
Switched from iframe to js without changing the url and form now appears to be updating properly. Thanks.
- JotForm SupportMike_TAnswered on May 25, 2012 at 07:44 PM
I am happy to hear that the problem is solved.
If you need any further assistance, please feel free to contact us anytime.