What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How come when I go to email a form it says "oops reached your limits?"

    Asked by AlishaMartensPhotography on January 04, 2017 at 02:07 PM
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    JotForm Support

    Answered by BJoanna on January 04, 2017 at 04:01 PM

    For free accounts there is a limit of 20 email per day. This limit covers the following function: “Reply”, “Forward”, “Test Emails” and “Share via Email in Publish”.

    Because you have sent more than 20 emails today message "oops reached your limits" is shown. 

    If you are sending link of your form to your users, I would suggest you to your you own email client instead. 

    Or you can upgrade your account to increase the limits. For paid accounts limit is 1,000 per day. 

    Hope this will help. Let us know if you need further assistance.