What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form not updating?

    Asked by robbfahrion on May 25, 2012 at 01:58 PM

    Hello,

    I am editing my form from a previous version and have saved the version. When I grab the link for my form and go to the URL, it is displaying an older version of the same form. Is there a latency issue with updating the form on the link?


    Thanks so much!

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    JotForm Support

    Answered by Goldo on May 25, 2012 at 02:04 PM

    Please provide us the URL of the form so that we can check.

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    Answered by robbfahrion on May 25, 2012 at 02:11 PM

    http://form.jotform.us/form/21424481749154

     

    Thanks so much!

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    JotForm Support

    Answered by Goldo on May 25, 2012 at 02:17 PM

    Changing form.jotform.us to www.jotform.us should solve the issue.

    Visit http://www.jotform.us/form/21424481749154

    Let us know if that works for you.

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    Answered by robbfahrion on May 25, 2012 at 02:20 PM

    Awesome. Thank you.