Why one field is not being inlcuded in my email notifications?

  • Ditisdukenburg
    Asked on January 4, 2017 at 3:12 PM
    Jotform Thread 1025627 Screenshot
  • Kevin Support Team Lead
    Replied on January 4, 2017 at 5:30 PM

    I have checked your form and noticed you have added the field to the email body: 

    Why one field is not being inlcuded in my email notifications?  Image 1 Screenshot 30

    In fact, I cloned your form and submitted it, I can see the info entered in the field is being properly submitted: 

    Why one field is not being inlcuded in my email notifications?  Image 2 Screenshot 41

    If you're still not receiving the info submitted in that field, you could delete the email notification and add it again to your form so you get the all the info submitted in your form. 

    If the problem still occurs, please let us know.