What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
google sheets integration, spreadsheet is not populated with all form dataAsked by vitalwave on January 04, 2017 at 03:50 PM
I have enabled Google Sheets integration for Jotform #63417059925159. Up to today, the integration has worked great. But today's submission didn't result in the expected row on the Google Sheet. Is there a way to test, re-establish and/or replay the submission being written to the Google Sheet?
I ran our fix to for the spreadsheet integration for your form and it looks to have succeeded. The updated data for your form should now be in the sheet. Let us know if it is not and we will try again.
Thank you David. Is there any option for me to fix it myself if it happens again?
Other than disconnecting the integration and setting it up with a new sheet, there is no way to sync from your end. New submissions should sync the most recent data. If this happens again, you can let us know and we can try the sync from our end. It only takes a few seconds for us to do as long as we know the specific form.