What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    After Form is finished it says fields are incomplete when I did fill them in

    Asked by Megan Howard  on January 04, 2017 at 04:29 PM

    hello,

     

    when I or anyone completes the form, at the end it tells me I have a bunch of unanswered questions. This is inaccurate because I made sure I filled them out. Please help with this issue as I need it for business. 

     

    Thank you,

    Megan

    Page URL:
    https://mytaxpronow.com/client_form.php

    Screenshot
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    JotForm Support

    Answered by EltonCris on January 04, 2017 at 09:26 PM

    Some of the field names in your embedded form specifically those that are shown in the error page has outdated names. They don't match in the stand alone form.

    Please take your form source code again and re-embed it in your page to fix this.

    This is one of the downsides when embedding the form using its source code, you will have to update the source every time you make changes to your form in the form builder.

    Is this any particular reason why you are using the source code? You can actually embed your form using its iframe embed code so you do not need to re-embed your form every time you make changes since updates would reflect to your form automatically.