- lfitzgeraldAsked on January 04, 2017 at 04:31 PM
I publish this link every week. I don't ever remember seeing my username in the URL before. What's up with that?Page URL:
- JotForm SupportChriistianAnswered on January 04, 2017 at 09:26 PM
Please let me inform you that custom URLs will always include the form owner's username. If you do not want to show your username in the link, you can share the direct link instead so it shows up as http://www.jotformpro.com/form/60135971323956
You can also try this alternative using your own custom domain. Simply follow our guide here: How to use Custom Domains with Jotform.
If you need further assistance, please let us know.
- lfitzgeraldAnswered on January 05, 2017 at 09:45 AMNew response received
Hmmm… it appears that my Direct Link includes my username. Any other
- JotForm SupportBJoannaAnswered on January 05, 2017 at 10:34 AM
If you do not want that your username is shown in custom URL of your form, you can reset custom URL and use default link of your, the one with form ID.
To reset the custom URL inside of your form builder click on Publish option and then click on reset option for Direct Link of Your Form.
Other solution would be to embed your for on your webpage.
Hope this will help. Let us know if ou need further assistance.
- lfitzgeraldAnswered on January 05, 2017 at 11:46 AMNew response received
I’ve been using JotForm for some time and I don’t feel like a novice. But
I’m missing something. The link I’m using says “Direct Link of Your
Form.” See screenshot below.
We don’t want to embed the form.
- AIDANAnswered on January 05, 2017 at 12:09 PM
Hi, please note that the screenshot wasn't successfully uploaded.
Your form's direct link is https://form.jotform.com/60135971323956
As my colleagues explained above, any custom naming you would like to set for your form, will begin with https://form.jotform.com/lfitzgerald/ so the only way to remove your username from the link is to reset it, making it as a result https://form.jotform.com/60135971323956
If you have more questions or need further assistance, please let us know. Thank you.