What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Yes, there is a method that will allow your users to start filling out a form, close it and go back and continue filling it out even in a different device, you need to get two forms, the first one where you will capture the basic data and where you will generate a session link to the main form, the one you need to get filled out.
To get more details about this method, please check this guide: How-to-Save-Forms-and-Continue-Later
To allow them to edit the submission, take a look on this guide: How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date
If you have any question, please let us know.