What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form View Triggers

    Asked by elearningsca on January 04, 2017 at 06:05 PM

    Hello, we embedded the one form in our account into a training presentation and quickly noticed that the form views are triggered each time a slide is shown. We will exceed our quota by the time I get home from work....Is there anyway our quota can be set to a higher number until we fix the flaw in the form. We think we can fix it with different publishing options but we cant do this until tomorrow. 

     

    This is our first time using your service and we would like to keep using the paid service. If we can't, get this resolved I will have go to back to google forms for free...yuck.

    Page URL:
    https://form.jotform.com/63557260162151

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    JotForm Support

    Answered by ashwin_d on January 04, 2017 at 10:47 PM

    Hello elearningsca,

    I did check your account and found that you have upgraded to bronze yearly subscription plan. Form view limit of bronze plan is 10000 and your account current form views usage is 2154 views. 

    Your current form view usage is well within the allowed limit and there is nothing to worry about.

    Thank you!