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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my email address blocked?

    Asked by jonomaj on May 25, 2012 at 03:11 PM

    I tested an email address in my jotform form to find that it is blocked.  What do I need to do to get it fixed?




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    JotForm Support

    Answered by Goldo on May 25, 2012 at 03:25 PM

    I have removed joey@bruinbuilders.com from the bounce list.

    Here is the reason why it's blocked.

    Reason(s) : 5.1.0 - Unknown address error 550-'5.7.1 ... Relaying denied. Proper authentication required.'


    I have set this thread to private.

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    Answered by jonomaj on May 25, 2012 at 03:47 PM

    Beautiful...That was quick!  Thank you.