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  • Profile Image

    How to view hidden fields in Form Designer?

    Asked by KeyshaunSmith on January 04, 2017 at 07:02 PM

    When in Form Builder mode I am unable to see questions that are set using conditional formatting to only be seen when a previous answer was selected, however I want to apply custom CSS to these questions? How should I do this.

     

    My form has a lot of Conditional formatting and I would hate to have to undo it all.

    Page URL:
    https://form.jotform.com/60614844442151

  • Profile Image
    JotForm Support

    Answered by liyam on January 05, 2017 at 12:34 AM

    Hello KeyshaunSmith,

    That would be strange. The form builder is not supposed to hide a field when editing the actual form there. Can you try clearing your browser's cache and try editing the form again?

    Thanks.

  • Profile Image

    Answered by KeyshaunSmith on January 05, 2017 at 07:45 PM
    Hello!
    This did not solve the problem :(
    Keyshaun Smith
    Kent State University, Class Of 2019
    Lead Warehouse Technician, Zone Entertainment
    Summer Camp Coordinator, Nordonia High School Drama Club
    Cell: (216)409-3141
    Twitter: @KeyshaunSmith

    ...
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    JotForm Support

    Answered by Chriistian on January 05, 2017 at 10:29 PM

    I checked your form using the form builder and it looks like the conditionally hidden forms are visible there. For example, the Check Number and Amount of Check are hidden in the form and will only be visible if the Payment Method is "Check". These two fields are visible on the form builder.

    May I ask which device and browser were you using when you encountered this issue? In the meantime I have cleared your form caches to refresh the form. Can you please check if the issue persists on your end?

    I will wait for your response.
    Regards.

     

  • Profile Image

    Answered by KeyshaunSmith on January 06, 2017 at 12:45 PM
    I apologize, I did not mean in the form builder. I meant to say in the
    theme designer when I am trying to add CSS.
    Keyshaun Smith
    Kent State University, Class Of 2019
    Lead Warehouse Technician, Zone Entertainment
    Summer Camp Coordinator, Nordonia High School Drama Club
    Cell: (216)409-3141
    Twitter: @KeyshaunSmith

    ...
  • Profile Image
    JotForm Support

    Answered by Jan on January 06, 2017 at 02:46 PM

    Your form has Show and Hide Field conditions. By default, the hidden fields through the conditions will not appear in the Form Designer. However, you can try this workaround:

    In the Form Designer, click the "Line Layout" section and the fields will appear. Please check the screen capture below:

    Hope that helps. Thank you.

  • Profile Image

    Answered by KeyshaunSmith on January 06, 2017 at 10:45 PM
    That works thank you so much!
    Keyshaun Smith
    Kent State University, Class Of 2019
    Lead Warehouse Technician, Zone Entertainment
    Summer Camp Coordinator, Nordonia High School Drama Club
    Cell: (216)409-3141
    Twitter: @KeyshaunSmith

    ...
  • Profile Image
    JotForm Support

    Answered by liyam on January 07, 2017 at 03:38 AM

    Thanks for your response, Keyshaun. We're glad Jan's solution worked for you. 

    If you have questions, please let us know.

    Thanks.

  • Profile Image

    Answered by gesturepoke on April 26, 2017 at 05:40 PM

    Does that workaround only enabled in certain browsers? I'm using Firefox, and clicking Line Layouts still doesn't show the hidden fields.
  • Profile Image
    JotForm Support

    Answered by Kiran on April 26, 2017 at 06:56 PM

    @gesturepoke,

    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:

    https://www.jotform.com/answers/1129704

    Thank you!