What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can we retrieve login information?

    Asked by Patrick Callihan on May 25, 2012 at 03:37 PM


    I have taken over a site after the previous developer went out of business.  The site is oasishottubs.com.  We use one of your forms for employment application.  They (the company) have requested I make a couple of minor changes to the form and the output from the form.  The problem is we don't have the login information.  The email address used to login is probably from the previouse developer (medialimit.com).  We don't have contact with the previous developer any more.  What steps do we need to take to get new login information for the administration of the form that we have on our site?


    Patrick Callilhan
    Michigan Computer Services

    Page URL:

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    JotForm Support

    Answered by Goldo on May 25, 2012 at 03:45 PM

    The only option you have in here is to create your own Jotform account and clone the http://www.jotform.com/form/82281055861 . It will be an exact replica of the original.