What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Reached form limit?

    Asked by pamivey on January 04, 2017 at 08:10 PM

    I tried to create a new form but received the message that I was at the limit of 5 forms. Can you tell me what I paid $50 for in September 2016? 

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    JotForm Support Manager

    Answered by Jeanette on January 04, 2017 at 09:07 PM

    You paid only for a storage plan, your account is basically a free one with more space. My advise for you is to upgrade to Bronze in order to let you build more than 5 forms and up to 25.