Reached form limit?

  • pamivey
    Asked on January 4, 2017 at 8:10 PM

    I tried to create a new form but received the message that I was at the limit of 5 forms. Can you tell me what I paid $50 for in September 2016? 

    Jotform Thread 1025885 Screenshot
  • Jeanette JotForm Support
    Replied on January 4, 2017 at 9:07 PM

    You paid only for a storage plan, your account is basically a free one with more space. My advise for you is to upgrade to Bronze in order to let you build more than 5 forms and up to 25.