I want to downgrade, but not cancel my membership. I am just not using the paid features right now. Can I switch back in the future?

  • Profile Image
    Asked on January 04, 2017 at 08:38 PM
  • Profile Image
    Answered on January 05, 2017 at 01:46 AM

    I see that you are currently subscribed to our Bronze Monthly plan. Since the subscription will automatically renew every month. I suggest you cancel your subscription before your next billing period. To downgrade your account back to free subscription, please check the instruction in this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    You can still, of course, upgrade your account in the future if you might be needing to increase your account limits by then.

    I hope this helps. If you have other questions or you need any further assistance, please feel free to contact us again anytime.

    Thank you.