What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel Membership

    Asked by megmoore on January 04, 2017 at 08:55 PM

    I would like to cancel my membership for this month. I noticed that I was charged yesterday, before I was able to cancel. 

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    JotForm Support

    Answered by Chriistian on January 05, 2017 at 01:43 AM

    I checked your account and I noticed that you were charged $19 for your Bronze Plan Subscription. We will issue a refund and you will have to wait 5 to 7 days for it to reflect to your account.

    Do let us know if you need further assistance.
    Regards