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  • Profile Image

    email address blocked

    Asked by Catalysis on May 25, 2012 at 03:53 PM

    Hi there, I'm trying to see how recipient email address works, but it says my address is blocked, perhaps because it's a gmail address?

     

    I want to send test emails to: -

     

    cawmktcomms@gmail.com

     

     

    Please can you help, thanks.

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    JotForm Support

    Answered by Goldo on May 25, 2012 at 04:11 PM

    I have removed cawmtkcomms@gmail.com from the bounce list.

    Here is the reason why it's blocked.

    Reason(s) : 5.1.0 - Unknown address error 550-"5.1.1 The email account that you tried t= o reach does not exist. Please try\n5.1.1 double-checking the recipient's e= mail address for typos or\n5.1.1 unnecessary spaces. Learn more at\n5.1.1 h= ttp://support.google.com/mail/bin/answer.py?answer=3D6596 k9si1074227vcw.17= 5"

    You have it mispelled probably. Kindy check.