- hriviereplattAsked on January 05, 2017 at 01:20 AM
I had a working google doc integration which broke (I think because I moved the Google Folder). I am trying to reintegrate and am now getting a failed integration message or it is telling me it is integrated to an undefined spreadsheet. Help!
This is a re-post of a comment on Google Docs Integration: Send Responses to Google Spreadsheets. Instantly.
- JotForm SupportcandyAnswered on January 05, 2017 at 02:59 AM
Instead of reintegrating, please completely remove the integration and later add to the form again. After setting up the new integration, please note that the submissions will be saved into a new spreadsheet.
Also, I have checked your form named "2017-18 Flexibility Decisions Submission Form" as an example and I have seen that Google Spreadsheet and Drive integrations are up & running. Could you please tell us in which forms do you have this issue? So that, we can assist much better.
Thanks in advance.
- hriviereplattAnswered on January 05, 2017 at 11:40 AM
Problem seems resolved (I had commented in another thread as well). Thanks!