Missing data

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    post@midtbyen.no
    Asked on January 05, 2017 at 02:30 AM

    Hi,

    After issues with our billing plan, we are missing severeal data/submissions. They are completley gone.

    How can you solve this?

  • Profile Image
    owen
    Answered on January 05, 2017 at 03:12 AM

    Hi,

    Your submission data should have been temporarily deleted due to the total submission storage limit when you were on the free plan for a short period of time. Now, I have restored them. You initially had 543 submissions. The total count is now 1810. Please check your submission data and let us know if you encounter any issues. 

    Thank you for contacting us.