What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to verify the email address.

    Asked by davidwade on January 05, 2017 at 07:21 AM

    Just tried to sign up but the e-mail link to verify my e-mail (david@wadenet.co.uk) returns "invalid link".

    I've tried to login, but am rejected.

    I tried to repeat the sign up, but it now reports my username (davidwade) as already taken.

    Please can you help

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 05, 2017 at 07:37 AM

    Hello davidwade,

    I'm sorry for the trouble caused to you. 

    I have gone ahead and verified your email address david@wadenet.co.uk. Please check the screenshot below:


    Thank you!